A guide to the ultimate smell good experience!
* Adding a Scrub to your skincare routine is the foundation to smooth, glowing skin.
*Always moisturize your skin after bath or shower.
*Consistency is key! Amazing skin doesn’t happen overnight.
**Please Note: Color added to our products are for photo purposes only! We believe in giving you our best product, pure, organic and free of any artificial coloring or dyes. Rest assured, all of our skincare will have the same fluffy, luxurious texture that’s deliciously scented, minus the dyes.
Handmade Products: All of our products are handmade. Therefore, please expect each item to have a different, unique color, texture and/or shade than pictured.
Warm Weather and Melting Disclaimer: Please know that whipped body butters and body scrubs are very delicate and stand the chance of melting when exposed to warm temperatures. For this reason, we do not offer any refunds or replacements on melted products. Please refrain from leaving delivered packages in mailboxes or outdoors during warmer weather. If possible, have your package delivered to an address where you'll be available for delivery.
If melting occurs, please refrigerate your product for about 30 mins to solidify. The texture of the product may change but this does not alter its effectiveness.
That Smell Good LLC is not responsible for any allergic reactions that may occur from using any of our products. Some products are made with ingredients derived from nuts. Always do a patch test when using a new product.
*Please store your Body Butter out of direct sunlight & away from water. Make sure your hands are dry when scooping out the body butter to prolong freshness of the product. Shelf Life Up to 1 Year.
*These statements have not been evaluated by the Food and Drug Administration. This product is not intended to diagnose, treat, cure or prevent any disease.
All content and images copyright © 2022 by THAT SMELL GOOD LLC (Please do not copy nor use this copyrighted content.)
What is the status of my order?
Once you have placed your order, we will send you a confirmation email to track the status of of your order.
Once your order has shipped we will send you another email along with the link to track your order.
Or, you can track the status of your “order history” section on your account page on the website or by downloading the SHOP app.
Do you offer same day shipping?
We do not offer same day shipping as all of our products are handmade and made to order. Please allow us the extra time to ensure the quality of your product.
Where do you ship?
Due to the rise of COVID 19, We currently ship to the U.S ONLY. We apologize for any inconvenience.
How long will it take to ship my order?
Delivery times may vary depending on the delivery location as well as the type of product you order. Normally, once you’ve placed your order, it usually takes 24 to 36 hours to process and mark it ready-for-delivery.
Processing and Shipping during Sales and Promotions
During online promotions, sales, secret sales, BLACK FRIDAY, Virtual Vendor Events and holiday promos, we reserve the right to ship via any method of our choosing.You may also expect increased processing time during any of these special order time periods due to an extreme influx of orders. Processing times may average 2-3 weeks.
Merged Orders, Canceled orders, Split orders
During our Deals of the day, Flash sales, holiday promotions or any sale, any orders processed and then canceled to receive extra discount will cause your entire order to be canceled and refunded. If you choose to cancel an order after placing order, please contact us at email@example.com or contact us through our contact page. We are UNABLE to cancel orders that have been processed and prepared for shipping. We reserved the right to merge orders when multiple orders have been placed, unless shipping addresses are differ. For all large orders that may require several shipping boxes, to ensure safe transist we may split the order in multiple boxes and seperate tracking numbers for each packge will be provided.
Due to the impact of COVID-19, USPS and UPS have stated that massive shipping delays may occur. Please refer to your tracking number to track your shipment during transit. We are unable to provide shipping updates once your package has left our facility and is in transit.
INCLEMENT WEATHER IMPACTS
During periods of inclement weather, shipping and/or processing time delays may occur. During these times travel may be restricted causing delayed scheduled pick ups and/or drop offs to our local postal office. Inclement weather in other locations may also delay our shipping recieving causing a delay in our processing time. We do appreciate you shopping with us. Unfortunately, we are unable to predict inclement weather environments and we strive to provide you with great customer services and keep you updated on matters like these. We thank you in advance for your understanding.
HOW TO USE: 💧
Step 1: SCRUB
Scoop out desired amount of scrub into separate container. Although our scrubs have a natural preservative, please refrain from getting excess water & dipping wet fingers into your product to prolong shelf life.
Prepare your shower or bath. While skin is still dry, massage a small amount of body scrub in gentle, circular motions into your skin, focusing on dry, rough areas.Remember a little bit of this product goes a long way.Rinse & Repeat as needed.Exfoliate no more that 2-3 times per week.
Step 2: BODY BUTTER
*Move to a dry, steam free space when applying your body butter. Water, Wet Fingers & Steam will ruin your product. Please store your body butter in a dry environment to prolong shelf life.
Dry your skin completely.Scoop a small amount of body butter & massage into your skin. Use all over for a luxurious experience. Remember a little of this product goes a long way. This seals in moisture and leaves skin unbelievably soft.
Step 3: BODY OIL
Warm a small amount of our luxurious body oil in the palms of your hands. Dab sparingly across your body for added moisture and to give yourself a beautiful, radiant glow. This step also layers your fragrance for long lasting deliciousness!
Step 4: EAU DE PARFUM
Lightly spritz your body with your Eau de Parfum. 1-2 sprays will last the entire day!You’re ready to go on about your day, moisturized and pampered the Smell Good way!